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 FAQ: How can I obtain a copy of an invoice?

 FAQ: What is pro-rata billing?

The first invoice you receive for a service may be issued pro-rata to enable us to synchronise...

 INFO: 30-Day Money Back Guarantee

 INFO: Christmas opening hours

During the Christmas and New Year 2016 period we will provide support throughout the holiday...

 INFO: Complaints and Appeals procedure

We strive to provide customers with the highest levels of service. However, there may be...

 INFO: Domain Registration WHOIS accuracy - gTLDs

Impact of the 2013 Registrar Accreditation Agreement (RAA) The following extensions fall within...

 INFO: Email Hosting SLA

Email Hosting SLAApplicable Products: mailFeed, mailRelay, mailMX, mailBox Overview The...

 INFO: How we use Cookies

When somone visits a website managed by YorkUK Hosting including www.yorkukhosting.com as well as...

 INFO: ICANN policies and terms for gTLDs

The following Internet Corporation for Assigned Names and Numbers (ICANN) domain name policy...

 INFO: Renewing services

When a service is due for renewal we will automatically generate a renewal invoice and send a...

 INFO: Reporting Abuse

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc),...

 INFO: Standard Terms & Conditions

The YorkUK Hosting standard Terms & Conditions and Acceptable Use Policy (AUP) can be...

 INFO: Supported payment methods

York UK Hosting accepts the following forms of payment for monthly and annual billing: Credit...

 INFO: Terms & Conditions for 'Donuts.co' registry domains

The 'Donuts.co' registry maintain the following Top Level Domains (TLDs): .bike .clothing...

 INFO: Terms and Conditions for .UK domains

All .UK domains registered or maintained via York UK Hosting are subject to the Nominet...

 Support Policy